We offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered, we will exchange them or give you a full refund for the items, provided that you return them to us in their original condition and packaging, unused with all labels intact. It's buyer's responsibility to pay the returning postage, we shall not be responsible for goods lost in transit when sending back. We recommend you to obtain the proof of postage in this case.

Upon successful receipt of your unwanted items we will process the credit back onto the original credit/debit card used when you made your purchase.

You should expect to receive your refund within two weeks of giving your package to the shipper to return. However, in many cases you will receive your refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 working days), the time it takes us to process your return once we receive it (1 to 2 working days), and the time it takes your bank to process our refund request (3 to 7 working days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please Note

Please give us enough clear evidence to show the faulty of the item quality itself. We DO NOT accept the following faulty:
1.  Item damaged by buyers due to improper usage.
2.  Items more than 15 days after delivery.

Cancellations
If you want to cancel your order before shipping, you must contact us within one hour of your order, and give us specific reason statements. 5% bank transaction fees will be deducted from your payment.

If you want to cancel your order after shipping, you must contact us within 24 hours of shipping, and give us specific reason statements. 5% bank transaction fees and 20% packing & shipping fees will be deducted from your payment.